Welcome to VertigoStudios HelpDesk
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
A valid email address is required.
All Support issues are replied to within 24 hours. Please take into consideration of time zones as we are based in the UK.
Support working hours are between 0800 till 1700 hrs (GMT) Monday to Saturday, excluding Sundays and Bank Holidays.
Open A New Ticket
Please provide as much detail as possible. To update a previously submitted ticket, please use the form to the right.
Please note when requesting product support that your sales and license details are included. Without sales and license key details, support will not be granted.
Check Ticket Status
We provide archives and history of all your support requests complete with responses.
